We're here for you
Questions? We're Happy to Help
Whether it's about your order, choosing the right heat setting or getting perfect curls every time, send us a message and our team will get back to you.
Email us
Replies within 24 hoursMonday to Friday
Where is my order?Track your package in real time
Quick answersBrowse our most asked questions
Send us a message
Fill in the form and we'll reply by email.
Thousands of Happy Customers
Questions? We've got you.
Frequently Asked Questions
Everything you need to know before your first curl.
It works on fine, medium and thick hair, whether it is straight or wavy.
Use 150°C for fine hair, 170°C for slightly damaged hair, 180°C for normal hair and 210°C for thick or coarse hair.
Orders typically ship within 1 to 2 business days and arrive in 3 to 7 business days, depending on your location.
Not in love with your curls? Return it within 30 days for a full refund.
Unplug it, let it cool down fully, then wipe the barrel with a soft, damp cloth.